In the event of an emergency during our normal opening hours please call your usual surgery on 01493 661833 (Gorleston) or 01502 572141 (Lowestoft) and you will be advised what to do next.
Out of hours emergency
If your pet is unwell during the night or at the weekend when our practice is closed, our out of hours emergency service can be accessed by dialling your usual surgery number.
The call will be answered by an out of hours call centre where they will take your details. You will then be phoned by the on-call vet who can discuss your concerns and arrange for your pet to be seen.
Access to your own vets in a familiar environment is crucial to our clients. The out of hours service is staffed by our own vets so you will receive the reassurance of a familiar face. We also have a team of designated night nurses who are based at the Gorleston hospital overnight and care for our inpatients alongside our on call vets.
Telephone: 01493 661833 (Gorleston) or 01502 572141 (Lowestoft)
- An out-of-hours consultation fee payable at the time of consultation will be charged. Please ask when you call for the current fee.